Introduction
FarmFresh Delivery ("we", "our", "us") uses cookies and similar technologies on our website farmfreshdelivery.co.uk (the "Website"). This Cookie Policy explains how we use cookies, how they benefit you and your rights regarding their use.
By continuing to use our Website, you are agreeing to our use of cookies as described in this policy. You can choose to manage or disable cookies at any time using the cookie management tool available on our Website.
What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently, provide a better browsing experience, and provide information to the owners of the website.
Cookies allow a website to remember your preferences, the items you've placed in your shopping basket, and understand how you use the website. This helps us improve your experience and make the website more user-friendly.
Cookies may be set by the website you are visiting (first-party cookies) or by other websites who serve content on that website (third-party cookies).
Types of Cookies We Use
We use different types of cookies for different purposes:
Necessary Cookies
These cookies are essential for the Website to function properly. They enable basic functions like page navigation, secure areas, and shopping baskets. The Website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences.
Examples of necessary cookies we use include:
- Session cookies that allow you to remain logged in as you navigate the Website
- Security cookies that help detect and prevent security risks
- Shopping basket cookies that remember the items you've added to your basket
Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. They allow us to count visits and traffic sources, and to see which pages are the most and least popular. This helps us improve our Website and your experience.
Examples of analytics cookies we use include:
- Google Analytics cookies that provide information about how users navigate our Website
- Performance cookies that help us identify which pages load more slowly
- User behavior cookies that show us which content is most engaging
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
Examples of marketing cookies we use include:
- Cookies that help us deliver targeted advertising
- Social media cookies that allow you to share content from our Website
- Cookies that help us measure the effectiveness of advertising campaigns
Functional Cookies
These cookies allow the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples of functional cookies we use include:
- Cookies that remember your preferences (such as language or region)
- Cookies that remember information you've entered (such as your delivery address)
- Cookies that provide customized content based on your browsing history
Your Cookie Choices
When you first visit our Website, a cookie banner will appear asking you to choose which cookies you wish to accept. You can choose to:
- Accept all cookies: This will allow all types of cookies to be placed on your device.
- Accept necessary cookies only: This will only allow cookies that are essential for the Website to function properly.
- Accept selected cookies: This will allow you to choose which categories of cookies you want to accept.
You can change your cookie preferences at any time by clicking the "Cookie Settings" button in the footer of our Website.
Managing Cookies Through Your Browser
Most web browsers also allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally you should also be able to manage similar technologies in the same way that you manage cookies – using your browsers preferences.
Here are links to cookie management instructions for common browsers:
Please note that if you choose to block all cookies (including essential cookies) you may not be able to access all or parts of our Website and some features may not function properly.
Third-Party Cookies
Some cookies on our Website are set by third parties that appear on our pages. These third parties may collect information about your online activities over time and across different websites. We do not control these cookies and how the third parties use them.
The third parties that may set cookies on our Website include:
- Google: For analytics, advertising, and YouTube videos
- Facebook: For social sharing and advertising
- Twitter: For social sharing
- Instagram: For social sharing
- Payment processors: For processing payments securely
These third parties should have their own privacy and cookie policies. We encourage you to read these to understand how they use your information.
List of Cookies
Here is a more detailed list of the main cookies we use on our Website:
Necessary Cookies
Name |
Provider |
Purpose |
Expiry |
session_id |
farmfreshdelivery.co.uk |
Maintains user session, allows users to remain logged in |
Session |
csrf_token |
farmfreshdelivery.co.uk |
Security cookie to prevent cross-site request forgery |
Session |
cookie_consent |
farmfreshdelivery.co.uk |
Stores your cookie consent preferences |
1 year |
cart_items |
farmfreshdelivery.co.uk |
Remembers items in your shopping cart |
Session |
Analytics Cookies
Name |
Provider |
Purpose |
Expiry |
_ga |
Google |
Distinguishes users for Google Analytics |
2 years |
_gid |
Google |
Distinguishes users for Google Analytics |
24 hours |
_gat |
Google |
Throttles request rate for Google Analytics |
1 minute |
Marketing Cookies
Name |
Provider |
Purpose |
Expiry |
_fbp |
Facebook |
Used by Facebook to deliver advertisements |
3 months |
fr |
Facebook |
Used by Facebook for advertisement targeting |
3 months |
personalization_id |
Twitter |
Used by Twitter for tracking and advertising |
2 years |
Functional Cookies
Name |
Provider |
Purpose |
Expiry |
user_preferences |
farmfreshdelivery.co.uk |
Remembers your preferences such as delivery frequency |
1 year |
recently_viewed |
farmfreshdelivery.co.uk |
Remembers products you've recently viewed |
30 days |
location |
farmfreshdelivery.co.uk |
Remembers your delivery location |
30 days |
Updates to this Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last updated" date.
We encourage you to review this policy regularly to stay informed about our use of cookies and related technologies.